Frequently asked questions

MICYA AI is a suite of AI products for education, self-development and assessment. Tutor teaches, Ascend coaches your growth, and Assess measures real skill — all powered by the MICYA Voice speech engine.

No. MICYA runs in your web browser on desktop, tablet and mobile. For voice features you'll grant microphone access in the browser.

You get full access to every product for 30 days with no payment method required. If you don't continue, your account simply pauses at the end of the trial.

Pro is $9/month and Scale is $50/month. Customers in India are billed in INR via Razorpay; global customers are billed in USD via Paddle. See Pricing.

Yes. Cancel from your account whenever you like — access continues until the end of your current billing period.

We do not offer refunds on subscription fees already paid. Cancelling stops future renewals and you keep access until the period ends. Full details in our Refund & Cancellation Policy.

Cards, UPI, netbanking and wallets via Razorpay (India); cards, PayPal and local methods via Paddle (global).

OpenSMILE is an open-source toolkit for extracting acoustic features from speech (pitch, energy, prosody, voice quality and more). MICYA Voice uses it to understand how you speak — for fluency coaching, confidence estimation and pronunciation feedback.

By default we process audio to extract features and do not retain raw recordings beyond what's needed to deliver the feature. You can review specifics in our Privacy Policy.

Yes. Data is encrypted in transit and at rest, access is restricted, and we minimize the personal data we collect. See the Privacy Policy.

MICYA Assess issues verifiable, criterion-referenced certificates with transparent scorecards. Recognition depends on the institution or employer; the underlying evidence is always inspectable.

Yes — the Scale plan adds multi-seat management, proctoring and analytics. Talk to us about institutional deployments.